MANIKANTA PALLA

Salesforce Admin & Developer
Hyderabad, IN.

About

Salesforce-certified Application Engineer with over 4 years of experience, Manikanta Palla excels in designing and deploying scalable solutions across Sales Cloud, Service Cloud, and CPQ. He leverages expertise in Apex, LWC, and API integrations to drive system optimization, enhance data integrity, and support global user growth. Adept at cross-functional collaboration, Manikanta delivers agile solutions that significantly improve business insights and operational efficiency.

Work

TCS
|

IT Analyst Salesforce

Hyderabad, Telangana, India

Summary

Currently serving as an IT Analyst at TCS, Manikanta Palla designs, develops, and implements high-performance Salesforce solutions across Sales Cloud, Service Cloud, and CPQ, focusing on system optimization and continuous delivery.

Highlights

Engineered and deployed scalable, high-performance Salesforce solutions, leveraging Apex classes, triggers, and Lightning Web Components to enhance system functionality.

Implemented robust logging mechanisms to gain detailed insights into code execution and system behavior, enabling proactive issue resolution and improved system stability.

Resolved complex technical issues and bugs across Service Cloud, Sales Cloud, and Salesforce CPQ environments through in-depth root cause analysis, ensuring system reliability.

Orchestrated seamless deployment processes utilizing change sets and source control tools like Copado, ensuring efficient and accurate change tracking across environments.

Developed reusable and reliable code adhering to Salesforce governor limits and best practices, enhancing code quality and system performance.

IBM
|

Application Developer

Hyderabad, Telangana, India

Summary

As an Application Developer at IBM, Manikanta Palla designed and implemented Salesforce solutions, focusing on workflow automation, data migration, security enhancements, and delivering key business insights.

Highlights

Automated key business workflows using Apex triggers, validation rules, flows, and process builders, streamlining operations and improving efficiency.

Successfully migrated critical data records with 100% accuracy using Data Loader and Import Wizard, ensuring data integrity and system reliability.

Strengthened Salesforce security by configuring Object Level, Field Level, and Record Level Security, safeguarding sensitive data and ensuring compliance.

Designed and implemented custom objects with complex relationships, enhancing the Salesforce data model's flexibility and scalability.

Developed and delivered insightful dashboards and reports, enhancing business intelligence and improving decision-making efficiency for stakeholders.

Education

Gitam University
Vizag, Andhra Pradesh, India

Bachelor's degree

Electrical and Electronics Engineering

Languages

English
Hindi
Telugu

Certificates

Certified Salesforce Administrator

Issued By

Salesforce

Certified IBM Cloud V1

Issued By

IBM

Certified Platform Developer I

Issued By

Salesforce

Skills

CRM Domains

Sales Cloud, Service Cloud, CPQ.

Development

Apex, Triggers, Lightning Web Components (LWC), SOQL/SOSL.

Tools

Copado, Data Loader, Change Sets, Developer Console, Git.

Security

FLS, OLS, Role Hierarchies, Permission Sets.

Deployment

Change Sets, Source Control (Copado).

Reporting

Dashboards, Custom Reports.

DevOps/Cloud

IBM Cloud (certified), CI/CD, AWS/GCP (awareness).